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About Us

Job Opening: Resolve Housing Organizer

Job Opening: Resolve Housing Organizer

Supervisor: Executive Director

Hours: Full time, 35 hrs/wk

Salary Range: $43,000 (1 FTE)

Benefits: Health and dental insurance reimbursement, vacation & sick paid time off, flexible hours, and generous holiday schedule.

About the Tenants Union

The Tenants Union is a grassroots membership organization dedicated to safe, healthy, and affordable housing for everyone. Our goals are to help all tenants, especially low income tenants, solve their rental housing problems by learning and asserting their rights as tenants; organize within their buildings and neighborhoods to maintain and preserve decent and affordable rental housing; and mobilize for stronger tenant protections and greater accountability from the systems and institutions affecting their housing stability.

Job Summary

Building on a strong history of tenant education and advocacy to avoid eviction and housing loss, the TU is launching a program called Resolve: Landlord Tenant Dispute Resolution. The Resolve Housing Organizer will work to prevent housing loss and promote housing stability through collaborative negotiation, mediation, and conflict resolution between tenants and landlords. Resolve alternative dispute resolution (ADR) services will educate and empower both tenants and landlords to understand their rights and responsibilities under the law and to come to positive resolution and right relationship with each other and prevent unnecessary housing loss.

Essential Responsibilities, Duties, and Tasks

  • Provide Seattle/King County tenants with flexible, creative, and accessible alternative dispute resolution services, including negotiation, mediation, and other restorative justice conflict resolution with a priority on seniors and tenants facing barriers to stable housing.
    • Meet with renters facing housing loss referred through the TU Education Program and community partners.
    • Provide detailed information on Landlord/Tenant laws impacting renters and community resources available in King County to promote housing stability.
    • Communicate directly with landlords to address housing issues and invite their participation in conflict resolution, mediation, or a restorative justice process.
  • Coordinate with TU Tenant Counselors and community partners to conduct community workshops for renters that provide information about the Resolve program and dispute resolution to prevent housing loss.
  • Distribute outreach materials on the Resolve program and TU Education Program and organizing work to tenants.
  • Coordinate written agreements between landlords and tenants and provide follow up support and evaluation.
  • With the support of the Executive Director, run the Resolve Program, including:
    • Participate in in-depth training as needed, including on tenants counseling and community resources, professional mediation, organizing, restorative justice, de-escalation, and conflict resolution.
    • Developing data entry and reporting systems for the program, including invoices and evaluation procedures.
    • Collaborate with other TU Organizers and staff to integrate the Resolve program into the TU’s larger education and organizing work.
  • Connect renters to the TU’s larger movement for housing justice through community organizing campaigns.
  • Join the larger TU team to support ongoing organizational efforts including events, fundraising, and actions.

Essential Qualifications

  • Experience with authentic and open relationship building with low income communities, people of color, and other people targeted by oppression.
  • Demonstrated ability to work well with diverse groups of people and willingness to challenge oneself and others to undo racism, homophobia, xenophobia, ableism, and other forms of oppression.
  • A deep understanding of the complex personal and institutional impacts of racism, sexism, classism, ableism, and other oppressions.
  • Excellent interpersonal and written communication skills, public speaking and facilitation skills.
  • Ability to manage many tasks, prioritize, and problem-solve under pressure.
  • Experience with Salesforce or related databases.
  • Expertise with basic technology, including Microsoft Office Suite (Word, Excel, and Publisher) and Google Docs.
  • Willingness to work flexible hours including some evenings and weekends.
  • Motivated independent worker with innovative and creative thinking.
  • Excellent organizational and planning skills.
  • Self-starter with a strong desire to learn.

Desired Qualifications

  • Experience with mediation, dispute or conflict resolution, and/or tenant counseling.
  • Experience with community work and grassroots organizing.
  • Lived experience with low income housing and/or resolving issues with a landlord.
  • Knowledge of housing issues and/or landlord-tenant law.
  • Understanding of restorative justice principles and community accountability.
  • Proficiency in Spanish, Vietnamese, Somali, Russian or other relevant language in addition to English, in addition to comfort and experience working with interpreters in multiple languages.
  • Prior experience maintaining a flexible and changing office schedule.
  • A strong commitment to housing justice, a desire to cultivate relationships to build the collective movement, and empathy for the experiences of all tenants.

Time Commitment

  • Weekly schedule is Monday through Friday, but hours can vary.
  • Willingness to adjust hours to accommodate the needs of the job.
  • Must be available some nights and weekends.
  • Must be available for special events and training.

To Apply:

Position open until filled but applications will begin to be reviewed on January 31st. The anticipated start date is the beginning of March. Submit cover letter and resume to [email protected] with “Job Application – Resolve Housing Organizer” in the subject line, or mail to:

Tenants Union of Washington State

ATTN: Hiring Committee

5425 Rainier Avenue South Ste B

Seattle, WA 98118-2455

The Tenants Union of Washington State is an affirmative action/equal opportunity employer. The Tenants Union values people with lived experiences of housing instability, homelessness, or incarceration and invites them to apply. People of color, women, immigrants and refugees, LGBTQI individuals, and people with disabilities are strongly encouraged to apply. The Tenants Union of Washington State is an affirmative action/equal opportunity employer committed to workplace diversity.

TU History permalink

TU Victory! Started by volunteers in 1977, the Tenants Union has a long history of victories for housing justice through education, organizing and advocacy. These victories were led and supported by our membership. For more information on how to become a member, see Tenants Union Membership.

Read more on "TU History" »

TU Staff & Board permalink

The TU has talented and dedicated staff members and board who work hard to support tenant leadership and grow the movement for housing justice in Washington State.

Read more on "TU Staff & Board" »

Address & Directions permalink

Tenants Union of Washington State – Seattle
5425 Rainier Avenue S Ste B
Seattle, WA 98118-2455

Tenants Union of Washington State – Spokane
25 W. Main Ave Ste 310
Spokane, WA 99201

The Tenants Union is open limited hours. See Tenants Rights Counseling for a listing of our walk-in hours and services.

Read more on "Address & Directions" »

TU Funders permalink

Current Funders
  • Tenants Union Members: The work of the TU has been sustained for over 34 years through the support of its membership. Members are the heart of the TU’s work for housing justice, and are the strongest base of support we have. For more information or to become a member of the Tenants Union, see Tenants Union Membership.
  • A Place to Live: A Place to Live is the support organization for the Benson East Tenant Association (BETA). BETA is the Northwest’s first tenant-owned property that was organized in 2000 by the Tenants Union. BETA is committed to fighting for housing justice and tenant autonomy by advancing tenant ownership campaigns and tenant empowerment. See Tenant Ownership for more information.

Read more on "TU Funders" »

Principles of Unity permalink

  1. We believe all tenants have the right to affordable decent housing, free from excessive and frequent rent increases.
  2. We believe all homes should be safe and secure in order to ensure the privacy of tenants.
  3. We seek to end arbitrary evictions and all retaliatory actions against tenants.
  4. We believe that all people should have access to housing free from discrimination based on race, color, creed, national origin, religion, sexual orientation, political ideology, lifestyle, age, family status, marital status, amount or source of income, or disability.
  5. We believe that all tenants have the right to organize and determine the rules and conditions of their tenancy through collective bargaining and other means.
  6. We believe that all tenants have the right to live in the neighborhood of their choice, and we seek to increase the supply of rental housing, particularly for low and middle income tenants.
  7. We believe that housing exists to meet a basic human need, and that when conflict arises between tenants’ needs and owners’ profits, the basic need for affordable decent housing must take priority over the economic interests of the landowners.
  8. We, the members, commit ourselves to working together to accomplish the above stated goals.

Read more on "Principles of Unity" »

Resolution on Immigrant Rights permalink

Resolution to Strengthen and Protect the Human Rights of Immigrants to the United States

WHEREAS, the Tenants Union of Washington State draws inspiration from Article One of the Universal Declaration of Human Rights:

“All humans are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood.”

WHEREAS, there is currently a growing movement to pass anti-immigrant initiatives and legislation around the country.

WHEREAS, these legislative proposals and initiatives both reflect and generate anti-immigrant prejudices and discrimination.

WHEREAS, the Tenants Union of Washington State recognizes the history of racial and ethnic discrimination through legislation to limit the opportunities and rights and racial and ethnic groups and immigrants and to divide oppressed peoples.

Read more on "Resolution on Immigrant Rights" »

National Tenant Resources permalink

The Tenants Union Washington provides services to renters in Washington State only. Looking for another Tenants Union?

List of Tenant Organizations by State:

Read more on "National Tenant Resources" »

Employment Opportunities permalink

The Tenants Union is hiring!

We have openings for two positions: Operations & Development Coordinator and Resolve Housing Organizer.

The Operations & Development Coordinator will work closely with the Executive Director to provide core administrative support for TU programs and enact a growing fundraising plan.

The Resolve Housing Organizer will work to prevent housing loss and promote housing stability through collaborative negotiation, mediation, and conflict resolution between tenants and landlords.

Both full-time positions will be based in our South Seattle office. Please see full details and application instructions below!

Operations & Development Coordinator

Resolve Housing Organizer

To Apply:

Open until filled but applications will begin to be reviewed on January 31st. The anticipated start date is March 1st.

Submit cover letter and resume to [email protected] with “Job Application – [Name of Position]” in the subject line, or mail to:

Tenants Union of Washington State

ATTN: Hiring Committee

5425 Rainier Avenue South Ste B

Seattle, WA 98118-2455

The Tenants Union of Washington State is an affirmative action/equal opportunity employer. The Tenants Union values people with lived experiences of housing instability, homelessness or incarceration and invites them to apply. People of color, women, immigrants and refugees, LGBTQI individuals, and people with disabilities are strongly encouraged to apply. The Tenants Union of Washington State is an affirmative action/equal opportunity employer committed to workplace diversity.

Read more on "Employment Opportunities" »