The hotline is part of a program that includes individualized tenant counseling, a comprehensive website, tenant education workshops, and services in multiple languages to serve a diverse community. Trained Tenant Counselors provide information on their rights and help tenants take the action necessary to resolve their housing crisis safely. Tenants Union staff are not attorneys and cannot provide legal advice.
Tenant counselors can:
Tenant counselors cannot:
Tenants in Washington have no governmental agency to rely on to enforce their rights. Landlord-tenant laws in Washington State are considered “self help” — it is up to individual tenants to get their rights enforced. The TU provides empowerment-based education and assistance to help tenants learn their rights and take action to resolve housing problems.
The Tenants Union Tenant Education Program:
Interpretation is available in many languages.
We are closed: New Years Day, MLK, Jr. Day, Presidents Day, International Worker’s Day / May Day, Memorial Day, Independence Day, Labor Day, Indigenous People’s Day, Veterans Day, Thanksgiving and day after, Christmas Eve, Christmas Day, New Years Eve
Please see our post here with updated information on ways to reach our tenant education counselors. No in-person clinics are being offerred right now, following the Covid-19 Pandemic. Please call our hotline or Spokane-area tenant line instead!
Current Tenants Union members may leave messages on our Members Hotline by dialing 206-722-6848 × 8. Calls for current members are usually returned within one week. To join the TU, see Tenants Union Membership or call 206-722-6848 × 3.
For a more complete list of assistance for tenants, see Renters Resources.