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Programs » Education Program
Tenants Rights Counseling
The Tenant Education Program helps tenants get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.
Tenants Rights Hotline: 206-723-0500
(Please note that these hours are for the hotline only, see below for walk-in clinic hours)
- Monday – Wednesday: 10am-12:30pm &1:30-4pm
- Thursday: 10am-12:30pm
- Saturday: 11am-3pm
(As of May 2019, our hotline is no longer open on Fridays)
Interpretation is available in many languages.
We are closed:
- New Years Day
- MLK, Jr. Day
- Presidents Day
- International Worker’s Day / May Day
- Memorial Day
- Independence Day
- Labor Day
- Indigenous People’s Day
- Veterans Day
- Thanksgiving and day after
- Christmas Eve
- Christmas Day
- New Years Eve
Walk In Clinics
- Columbia City Clinic
Monday and Tuesday 1:30 – 4:00pm
The Walk In clinic is NOT OPEN on Wed/Thurs/Fri. Please call the Hotline instead.
Interpretation available in many languages.
Tenants Union Office
5425 Rainier Avenue S Ste. B
Seattle, WA 98118
The TU office is located just south of Columbia City on the corner of Rainier Avenue S & S Lucile Street. For more detailed directions, see Address & Directions.
- Northeast Clinic
Thursdays 4:00 – 6:00pm
North Helpline Food Bank
12736 33rd Ave NE, Seattle, WA 98125
Please bring any paperwork and/or notices you’ve received regarding your housing issue.
- Burien Community Center
1st and last Wednesday of the month 4:00 – 6:00pm
14700 6th Ave SW, Burien, Washington 98166
Please bring any paperwork and/or notices you’ve received regarding your housing issue.
Spokane Locations
- American Indian Community Center
Tuesdays 1:30 – 3:30pm
610 E. North Foothills Drive, Spokane, WA 99207
- Spokane Valley Partners
2nd and 4th Wednesdays of each month 1:30 – 3:30pm
10814 E. Broadway Ave, Spokane Valley, WA 99206
- Airway Heights - Cleone's Closet
1st and 3rd Wednesdays of each month 12pm – 3pm
13114 W. Sunset Hwy, Airway Heights, WA 99001
- Catholic Charities HFCA
Thursdays 10:30am – 12:30pm
19 W. Pacific, Spokane, WA 99201
If you are a member of the Tenants Union
Current Tenants Union members may leave messages on our Members Hotline by dialing 206-722-6848 × 8. Calls for current members are usually returned within one week. To join the TU, see Tenants Union Membership or call 206-722-6848 × 3.
Other ways to access help
If you have a question about your rights as a tenant, you may also call the
CLEAR Line Legal Help: 888-201-1014, or
Solid Ground Tenant Services at 206-694-6767.
For a more complete list of assistance for tenants, see Renters Resources.
To become a Tenants Rights Hotline volunteer
Get Involved If you are trained in landlord-tenant law and would like to volunteer with the Tenants Union, please see Volunteer at the TU or call the TU at 206-722-6848 × 102.