The Tenant Education Program helps tenants get the knowledge and skills to keep themselves and their families safely housed. The TU provides empowerment-based tenant counseling, education and assistance to help tenants learn their rights and take action to resolve housing problems. Trained non-attorney Tenant Counselors offer free phone and walk-in tenant counseling services to assist people with questions about landlord-tenant laws and discuss strategies to prevent housing loss.

Tenants Rights Hotline: 206-723-0500

(Please note that these hours are for the hotline only!)

  • Monday: 10am -1pm
  • Friday - Spanish (viernes - solo español): 9am - 12pm

*Interpretation is available in most languages.

We are closed:

  • New Years Day
  • MLK, Jr. Day
  • Presidents Day
  • International Worker’s Day / May Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Indigenous People’s Day
  • Veterans Day
  • Thanksgiving and day after
  • Christmas Eve
  • Christmas Day
  • New Years Eve

Other ways to access help

If you have a question about your rights as a tenant, you may also call the
CLEAR Line Legal Help: 888-201-1014, or 211 in King County
Solid Ground Tenant Services at 206-694-6767.

For a more complete list of assistance for tenants, see Renters Resources.